Posts Tagged ‘Consumer Scams’

When Mortgage Brokers Request Secrecy

Earlier this week I was talking with a client who let me know that their home was headed into foreclosure. I was a bit surprised to hear this because I had been led to believe that there was no problem making the home mortgage payments, only the other debt (which included other real estate). I was also surprised to learn that this problem had been going on for a few months. And I was even more surprised to learn that the clients had been working with a mortgage broker. But what really surprised me was why I was only learning about this now.

Apparently, the clients had been solicited by a mortgage broker who assured them they need not file bankruptcy. He assured them that they would refinance the house and avoid bankruptcy. He also told them not to discuss this at all with me: their bankruptcy attorney.

For reasons that only they can explain, the clients chose to follow that advice. And unfortunately, they may pay a price for doing so: they risk losing their home, and they have complicated their bankruptcy filing and made it more expensive. I write about his with the hope that this error will serve as a cautionary tale to others in a similar situation.

Mortgage brokers get paid a commission based on the mortgage they obtain. If they do not obtain a mortgage, they do not get paid (although some may charge non-refundable applicable fees). If a mortgage broker is able to get financing, no bankruptcy attorney is going to dissuade a consumer for taking it…unless the mortgage product (or the act of refinancing itself) is going to place the client into an even more precarious financial position. With that said, the only reason why a mortgage broker would be concerned about a client talking with an attorney is if the attorney attempted to talk the consumer out of the mortgage….and the only way I see that happening is if the attorney is doing his or her job by protecting the client.

If you’re trying to refinance and are speaking with mortgage professionals, please do yourself a favor and speak with an attorney. If any of these professionals urge you not to speak with an attorney of your choosing, do not do business with them. There is no harm in speaking to your attorney, but there can be great harm to you and your family if you follow the recommendations of someone whose interest is not the same as yours.

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Another Reason to Avoid “Debt Settlement”

I have written about so-called “debt settlement” companies that tout a benefit of paying off your debt quicker and cheaper. In the long run, consumers are left with less money and still at the door of the bankrutpcy court.

From the March 6 issue of Business Week:

The booming business has caught the attention of prosecutors and regulators, who say such programs can leave consumers in worse financial shape. Fees for the services run high. And when banks don’t agree to settle—if the settlement firm contacts them at all—consumers get hit with late charges and penalized with higher interest rates, leaving borrowers with even more debt than when they started.

You may have missed…

“Be Debt Free in only 18 months!”
Thinking about Debt Settlement? Think about this…
And Speaking Of Credit Counseling Predators…
Credit Counseling Predators

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When Your Mortgage Company Files Bankruptcy

The foreclosure crisis sweeping the nation is also sending some mortgage companies into financial ruin, leaving many folks caught in the middle. Last week the Federal Trade Commission issued a new publication giving consumers advice on what to do if their mortgage company files bankruptcy.

The PDF of “How to Manage Your Mortgage If Your Lender Closes or Files for Bankruptcy” can be found here. There is also information how to obtain the publication by mail.

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“Be Debt Free in only 18 months!”

There are ads on local radio stations that make this declaration. Earlier this month, the Federal Trade Commission filed a lawsuit in New York against a couple that operated a variety debt settlement companies: The Debt Settlement Company, The Debt Elimination Center, Pay Help, Inc., Money Helps and Edge Solutions. According to the FTC, unsuspecting consumers looking for help visited websites such as idebthelp.com and moneycares.com and lured into a “debt meltdown program.” According to the FTC,

The complaint alleges that, as a result of being in the defendants’ program, many consumers experience substantially increased debt because of late fees, finance charges, and overdraft charges, and suffer damage to their credit rating because of significant negative information such as late payments, charge-offs, collections, and garnishments, all of which may appear on their credit report for up to seven years.

Read more from the Arizona Republic.

Read more from the Federal Trade Commission.

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Massachusetts Attorney General Announces Settlement

Attorney General Martha Coakley announced yesterday that a settlement has been reached with five lenders involved in a foreclosure rescue scheme. The lenders involved are First Horizon Home Loans; Option One Mortgage Corp.; Wells Fargo Bank, N.A.; America Brokers Conduit; and Ocwen Loan Servicing, LLC.

More on the settlment can be found here.

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Thinking about Debt Settlement? Think about this…

People explore all of their available options before filing bankruptcy. Bankruptcy is not for everyone struggling with debt. Some may benefit from credit counseling, while others may benefit from loans from family members. However, there is one option that I am pretty sure does not work for most people I meet: “debt settlement” companies. In many cases, I have represented people who unsuccessfully tried this option and only ended up losing their money and adding to their stress. A conversation I had today with a prospective client reminded me that these “debt settlement” companies are still lurking out there, and people struggling with debt need to think about these issues before signing on the dotted line.

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Misleading Messages

Clients have been kind enough to share with me some of the many letters and solicitations they receive from people and companies who have learned of their looming foreclosure. Actually, to be more accurate, clients tell me they are deluged with these letters. Some of these letters offer assistance and provide truthful and accurate information. Others however, are clearly designed to mislead.

Recently a co-called “US agency” (who for now will remain nameless) sent a letter to a client declaring this:

Bankruptcy stops foreclosure but you will lose your home. (Note: Only 11% of bankruptcies are successful.)

Wow. Talk about scare tactics. Needless to say, this is not true. A Chapter 13 Bankruptcy can be used to save the home from foreclosure assuming a confirmable plan can be put together. The “11%” is neither cited to any source nor supported by any facts. Such a sweeping generalization is clearly and unambiguously intended to sway people away from even considering bankruptcy as an option.

People facing foreclosure need to do their research and not rely on what one company, or a group of companies tells them. Unless a bankruptcy attorney who they have met with has told them that in no uncertain terms, bankruptcy is not an option, no one should assume that it is not. And companies who make such broad sweeping generalizations that are simply false should be avoided.

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Homeowners Warned of Foreclosure Scams

The Chief Economist for the Real Estate Center at Texas A&M University is warning struggling homeowners about foreclosure ‘rescue’ scams:

Here is how the scam works. The homebuyer gets behind on mortgage payments. The predatory lender offers a “loan to get caught up” on the delinquent mortgage payments. In exchange for the rescue, the homeowner signs over the title to the predator, who promises that the homebuyer may remain in the home while paying rent. The predator then sells the house to someone else, and the original homeowner gets an eviction notice.

Read more here.

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RIP-OFF ALERT!: Easton Consulting

Readers know that I have been keeping an eye on Kensington Assistance Agency: an obscure outfit that promises government grants to unsuspecting consumers who are able to cough up at least $298 for the pleasure of getting nothing in return. Readers have posted many comments about their experiences with Kensington, as well as another agency: Easton Consulting.

Commenters have posted similar experiences with Easton, namely, after giving them personal financial information (such as a bank account routing number, or even a social security number), the money is taken from their bank account, and the consumer gets nothing in return.

Today I received a comment from someone who claims to be a former employee of Easton Consulting:
Hi everyone,

I worked for Easton Consulting and no one gets a grant. Your government does not hand out free grants and that is a fact. I know, I inquired.

It’s funny though that I tried to get in touch with the FBI and they said that they would do nothing, I emailed Oprah, 20/20, etc… and have not gotten a reply.

I unwittingly worked for them for two weeks (I guess the money prevented me from having my epiphany any sooner…groan).

I hope you realize that NO ONE gets the grant and it is nothing more than a scam.

I am sorry. Just to let you know, the company dupes about 500 people a week out of $349,97, and is this price a coincidence or is it $.03 difference between a felony and a misdemeanor?

Based on this email, Easton Consulting gets a McLeod Law Offices RIP-OFF ALERT! If you have been ripped off by Easton Consulting, or any other group that promises government grants for a fee, contact your local consumer protection office, and contact your local bar association for a referral to a consumer protection attorney near you. If you’re in Massachusetts, feel free to contact me.

Finally, if anyone from Easton Consulting wants to respond to this comment or my comments please do so. Your side will be presented here and we want to hear it. We never heard from Kensington – but perhaps you’ll step up and tell us why so many people claim to have been ripped off.

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And Speaking Of Credit Counseling Predators…

West Virginia Attorney General Darrell McGraw announced a settlement with Help Ministries Incorporated, d/b/a Debt Free, a credit counseling agency based in Mesa, Arizona. According to a statement released by the AG’s office:

Debt Free’s primary service consisted of arranging monthly payment plans known as “debt management plans” to assist consumers facing dire financial circumstances. West Virginia law caps the allowable fee for administering debt management plans at 7% of the monthly payment amount. However, Debt Free previously charged monthly service fees in excess of 7% as well as a one-time “set-up” fee that was not distributed to creditors. Debt Free also charged several other fees not permitted by West Virginia law, including a monthly fee for funds handling, a fee for “credit education,” and an administrative fee of $20.00 for failed electronic debits.

With these fees, I wonder if Help Ministries is actually helpful to anyone…except themselves.

This is the third settlement with a creditor counseling company/debt agency in 12 months. The WV Attorney General’s office has also entered into settlements with Debt Management Credit Counseling Corp., of Boca Raton, Florida, and Cambridge Counseling Credit Corp. of Agawam, Massachusetts.

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