Way back in 2005, I wrote about a need to reform our state rules on returns of service. You’ll find that article here. In August of 2006, then Mass. Bar Association President Warren Fitzgerald wrote a column in the Boston Globe also calling for reform based on the failure of small claims defendants to get any meaningful notice of a suit being filed against them. Today we’re learning that in New York, Attorney General Anthony Cuomo has filed suit to vacate over 100,000 judgments that were entered against consumers who were not properly served. (more…)
Posts Tagged ‘Bad Debt Collectors’
A Shakedown Backfires
This week’s Newsweek has a great article on the abusive tactics debt collectors are increasingly using. The article is called “A New Shakedown” and it’s worth the read – especially in light of the shakedown a creditor recently pulled in a Nebraska bankruptcy case. The collector ended up violating the stay.
The debtors’ chapter 13 bankruptcy case was filed on February 13, 2008 and listed Geneva Roth Companies as a claim in the amount of $170. On May 21, a collector working on behalf of the creditor GRC (Sherman and Roman) called one of the debtors and started “to verbally abuse the debtor and coerced a payment from the debtor threatening criminal sanctions.”
According to a signed statement, despite being informed of the bankruptcy filing and the pending bankruptcy case the collector told the debtor that she “was a key element in an investigation of fraud and bank theft….that they will be forced to have me identified as a felon. [The debtor went on to tell her that [she] was not going to talk to her about this at work and that I would call her back. [It] was then I had to call her back within minutes or my husband and I would be identified at our work by cops if I didn’t and it would be embarrassing.” The debtor was ultimately compelled to use a debit card to pay $300. She was left shaken.
Massachusetts Debt Collector Gets Sanctioned by Florida Bankruptcy Court
A Massachusetts debt collector along with the creditor has been sanctioned by the bankruptcy court in Florida for violating the discharge injunction. On April 4, 2007 Olson filed a Chapter 7 petition in the US Bankruptcy Court for the Southern District of Florida. On his schedules, he listed a debt owed to Wells Fargo Financial in the amount of $976. Two separate addresses for Wells Fargo appeared on the creditor matrix. His creditor’s meeting was held on May 3 and on July 3 he received his discharge.
In a letter dated March 10, 2008, Nelson, Watson & Associates, LLC in Haverill sent a letter to the debtor demanding payment in the principal amount of $976.71 and with interest, a total balance of $1,353.65. The debt was now purportedly held by North Star Capital Acquisitions. Payment was demanding by the close of business on March 31, 2008. On March 18, 2008, the Debtor moved to report his bankruptcy case, and that motion was allowed on March 31.
On that same date, the Bankruptcy Court issued an Order to Show Cause. The order directed Nelson, Watson & Associates, LLC and North Star Capital Acquisition LLC to appear before the court through counsel on April 21, 2008 to show cause why they should not be held in contempt for making a demand for payment on the debtor. The order was mailed to the CEO of North Star at its New York address and at its agent’s address in St. Paul, Minnesota. It was mailed to Nelson, Watson & Associates LLC at its Merrimack Street address in Haverhill (the order reflects the same address that appears on Nelson’s website).
April 21, 2008 came, and no one appeared. This is a problem for two reasons: (1) it’s a court order and when the court orders you to appear before it, you do so and (2) no one got to hear their side of the story. No even a written statement was field. It was as if they played possum.
You can imagine that this displeased the court. On April 28, the court held Nelson, Watson & Associates, LLC along with North Stat in contempt of court because they failed to attend the hearing and they violated the discharge injunction. Both were ordered to pay fines in the amount of $2,500. If they did not pay their fines by May 30, the court stated that it would issue a separate order directing the US Marshal to APPREHEND David Paris, CEO of North Star and George Nelson, III, Manager of Nelson, Watson & Associates,LLC for the purpose of “bringing [them] before the Court to explain [their] contemptuous conduct and why further sanctions should not imposed.” They were also ordered to obey the discharge injunction.
On May 6 Nelson paid its find and North Star paid on May 13. The case remains open.
As an aside, it takes less than 30 seconds to determine if someone has filed bankruptcy. Debtor’s attorneys routinely do it as part of their due diligence in preparing bankruptcy petitions. Since there is no response from Nelson, we’re all left wondering: did you check and send the letter anyway? or were you just negligent? Without an explanation, we’ll never really know the truth (but I encourage them to chime in and comment if they get wind of this blog post).
In re Olson, US Bankruptcy Court, Southern District of Florida at Fort Lauderdale, 07-12387.
Nasty Debt Collector, WaMu Responds, and BAPCPA
Houston-based LTD Financial Services got slapped with $1.3 million in civil penalties to settle FDCPA violation charges.
Washington Mutual issued a press release in response to the action filed by the NY Attorney General. We reported on that action earlier this week.
An astute observation on the passage of BAPCPA: “Be careful what you wish for.”
A Collector’s Dirty Tricks
Over at The Street.com, reporter Cliff Mason shares his experiences with a debt collector. It is a good read, but I have to stress that if you are having problems with a debt collector, contact a local consumer protection attorney to advice.

A Thought or Two on ‘Deadbeats’
Recently, I attended a seminar that covered a variety of topics related to bankruptcy law. During one of the non-consumer related presentations, a word was used to refer to a debtor. Not any particular debtor, but rather in terms of a description or hypothetical. While technically it was a business presentation, and arguably, the word as it was used (rather repeatedly) does not necessarily imply some personification of the word, it’s difficult for me to hear the word and not think that it refers to a person. I write about this word because as a bankruptcy lawyer, I found the word offensive. The word is deadbeat.
I expect people who do not understand bankruptcy or who have little sympathy for those who are experiencing financial difficulties to have some level of disdain for those who are experiencing it. In many cases, those are the type of people who work as collection agents – the ones who act like it’s their money that’s owed which is why they may treat consumers with little to no respect. They are also the ones who are very quick to point out that someone has not lived up to their end of an agreement…as if Western Civilization would collapse because of it. The use the term ‘deadbeat’ because it is judgmental, and it is offensive. But I expect a bit more from a bankruptcy attorney, regardless of whether their focus is consumer or commercial matters.
While representing consumers, it is common for me to be in court with attorneys representing lenders and other creditors. At no time have any of my colleagues who I see very regularly and most of whom I have tremendous respect for – said to me “why isn’t your deadbeat paying the mortgage?” or “why do you represent deadbeats?” Admittedly, some have said “why do you practice on the dark side?” which then leads me to respond with “I’m not, you are on the dark side…come to the light!” Then it turns into a volleying “no, you are!” discussion that inevitably leads to laughter. But I digress.
Had my colleagues used that word, I likely would have reacted in such a manner that most reasonable minds would conclude was counter productive. Perhaps even intemperate. But they do not because like me, I think many of my colleagues understand that for some people, life happens. Sometimes regrettable decisions are made by debtors. Sometimes decisions are made by others that debtors end up regretting. Sometimes it just is what it is. And we do what we do because we are compelled to help them through a difficult time.
Again, while I appreciate that some people with a certain amount of ignorance (or perhaps blindness) don’t share the same level of understanding I have with people struggling with debt, that is not to say I find the use of the term appropriate, especially when used by a bankruptcy attorney who should know better. To those attorneys, and to those readers who wonder where my head is on this subject, I say this: we accomplish nothing by sitting in judgment of people facing the prospect of seeking bankruptcy protection, and certainly there but for the grace of God, none of us have the right to.
After all, we can only plan and hope. No one really knows what tomorrow will bring. And those who did not plan well, or perhaps had far too high hopes don’t deserve being referred to as a deadbeat. By anyone.
Tags: Bad Debt Collectors, Bankruptcy, Commentary - Legal
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