Archive for the ‘Fair Debt Collection Practices’ Category

First Circuit: Attorneys Fees Cut in FDCPA Suit

Yesterday, the First Circuit Court of Appeals affirmed a lower court’s ruling that slashed a request for legal fees sought by counsel representing plaintiffs in a Fair Debt Collection Practices Act matter. The FDCPA allows attorney fees on successful claims, and the plaintiffs in this case were successful, but for a variety of reasons, attorneys fee award ended up being a little more than 10% of what was sought. The case should serve as a wake-up call for consumers, attorneys and Congress.

The plaintiffs, a married couple, sued Corporate Receivables, Inc. and one of its employees for abusive debt collection practices (the husband owed the debt). They took their case to a jury and presumably did so with the hopes of getting a significant award of actual damages.

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Nevada Considers Tape Recording Debt Collectors

From the Houston Chronicle:

Collection agencies are using abusive phone tactics more frequently and the consumer’s best defense may be to secretly record the abuse, a panel of Nevada lawmakers was told Friday.

A proposed bill would allow Nevada consumers to record phone conversations initiated by debt collection agencies without notifying the agency. The Nevada Supreme Court ruled in 1998 that recording telephone conversations without the consent of both parties is barred under state law.

More here.

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Bullying Our Troops

KCEN-TV out of Texas reports that aggressive debt collectors are bullying our troops overseas. An attorney tells them:

I hate to say it, but they’re easy targets. They’re in Iraq. They’re in Afghanistan. They’re at bases across the world and the collectors realize that. They start going after spouses, they start calling commanding officers..

The report suggests that debt collectors “hope military members will quickly fold and hand over money, before they know their rights and realize they’re being violated.”

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Greeting Cards (And Cash Back)

When you’re deep in debt, going to the mailbox can feel pretty overwhelming. In fact, I’ve had clients tell me that it’s something that have dreaded on a daily basis. Of course, this time of year, in addition to bills and junk mail, there are also greeting cards from friends and family.

I still get holiday greeting cards from people I have not spoken to in almost 20 years (let’s not let Roy, my associate know that as he’ll only remind me how old I am). Of course, I do not get cards like the one that fellow NACBA member and Hawaii Attorney Stuart Ing recently shared.

I am not sure if it’s funny, or just plain wrong. The artwork is pretty. It is apparently designed by Hallmark artist Johne Richardson (I did not misspell the first name).

The greeting card is fairly inoffensive to the eye. Soothing. A means of conveying peaceful wishes to someone struggling…almost like a sympathy card. And then… I get to the requisite FDCPA language on the inside left. You’ll need Adobe,but you can check it out here.

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Is Boston’s Housing Bubble Deflating?

I would vote yes. According to The Warren Group, “Massachusetts home sales fell by double-digit percentages in October, and the median sale price of single-family homes dropped 6.9 percent compared to October 2005…” And there’s more: “condominium sales dropped 19.5 percent in October, down to 2,226 units sold from 2,765 during the same month in the previous year. The median condominium sale price dropped 4.8 percent to $261,750 from $275,000.”

This does not bode well for homeowners who have been hoping for continued growth in home values, which would in turn, allow them to tap into equity and refinance their way out of adjustable mortgages. It doesn’t sound like that can happen any time soon.

In a press release, Timothy Warren, Jr. , the CEO of the Warren Group had this to say:

“While we expect the market to stabilize sometime in 2007, it appears as though the housing sector is undergoing a significant correction.”

I have no idea what why he expects the housing market will stabilize sometime in 2007. If anyone has a clue, I encourage you to comment.

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Cambece Settles with Mass AG

The Boston Globe is reporting that J.A.Cambece Law Offices, PC has agreed to pay $75,000 and implement procedures to protect consumers following an investiation from the Massachusetts Attorney General’s Office.

Thomas F. Reilly, the attorney general, alleged that representatives of the J.A. Cambece Law Office PC violated state and federal debt-collection laws by using profane language, placing calls to consumers at improper hours, making unauthorized communications with consumers at their places of employment, and failing to provide proof of the validity of debts.

The settlement “imposes restrictions on this firm to protect consumers from abusive practices,” Reilly said in a prepared statement. “It also sends a message to the collection industry that abusive tactics will not be tolerated.”

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Just Plain Wrong

I’ve often commented on the sad tactics debt collectors use to shake down distressed debtors. Fortunately, there’s no prize for the sleaziest tactics. If there were, Alpine Credit Inc. out of Lakewood, Colorado would win a blue ribbon.

A client of my colleague and fellow NACBA member Will Evans received a letter from Alpine that conveyed this delightful message:

“The bench warrant from your arrest will remain in effect until your judgment is satisfied. We are confident, at some point in time you will be pulled over for a traffic violation, will need to renew your drivers license, or will be arrested at your home. You must post a cash bond before you will be released from jail. Your failure to face the seriousness of this matter will only result in further expenses.”

Interestingly, Alpine Credit apparently touts itself as being “professional”, “ethical” and “legal.” For real.

Will tells me that his client was “…in extreme distress because she was afraid to take her kids to school for fear of being pulled over and arrested in front of them.”

At the risk of sounding unprofessional, what kind of desperate little scum-bag bill collector needs to descend to such levels? I can’t imagine it’s ethical, and I know it’s not legal.

Most people would – if they could – pay their bills. The last thing struggling folks need is a letter like this…and the fear and sleepless nights it spawns. A violation of the Fair Debt Collection Practices Act? You bet. But perhaps more importantly: it’s just plain wrong.

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And in Other Sunday Papers…

The American Bankers Association is telling the Arizona Republic that the new bankruptcy laws (which will have it’s first anniversary on Tuesday, October 17) is working as it was intended. Fortunately, there is more than one source for news. Delaware Online reports that after one year, the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 is not quite doing what bankers had hoped or paid for.

Certainly, bankruptcy attorneys – including yours truly – would agree that there has been a substantial drop in case filings. A Toledo Blade report attributes the drop in filings to higher legal fees and a “difficult” income test. Most bankruptcy attorneys have had to increase their fees since October 17, 2005 due to the increased work on a typical bankruptcy. In many cases, the work has doubled than it was under the old law. However, I am not convinced that the means test is “difficult.” While it’s an extra form, and more paperwork, I cannot say however, it is “difficult.”

What remains difficult is the struggle people face in dealing with debt that’s grown out of control. That difficulty is only intensified when debt collectors get ugly. From the Pittsburgh Post-Gazette, this year the Pennsylvania Consumer Protection Bureau has received the highest number of complaints against abusive debt collectors than any other industry, such as telephone companies:

Take the case in which a collection agency telephoned a woman’s 5-year-old daughter, ordering her to tell her deadbeat mommy that she’d better pay her credit card bills.

I have to wonder: did the bill collector also tell the 5-year-old that mommy could not file bankruptcy anymore because it was too expensive and there was a difficult income test? I hope not. Debt collectors are not supposed to lie.

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Rewarding Debt Collectors

Congress has approved changes to the Fair Debt Collection Practices Act. In her blog, Harvard Law School Professor Elizabeth Warren explains why she’s not happy about it.

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Sorry, Wrong Number

Getting telephone calls from debt collectors can be unpleasant. But what happens when you’re getting hounded by collectors for a debt that is not even yours? How can that happen? Today, the Boston Globe asked those questions and found a system that isn’t working as well as it should or could.

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