This second post was prompted by Dana's comments to earlier post from this morning. While KAA's phones are busy and/or disconnected, they are apparently still trying to get money from folks by using their bank information.
Click here for Kensington Assistance Agency's website. There is a place on the site that enables viewers to "contact them" via email however, I could locate no phone number. I sent them a test email, and it appears to be working.
Please keep us posted. If you're located in Massachusetts, please contact me directly using the contact information shown at the right.
Comments
I let Kensington Agency take my money. It was guaranteed. Now I lost that money?
Posted by: michelle p stogner | July 31, 2006 7:20 PM
Kensington guranteed me money, I even filled out the questionnaire they mailed me. August 28th was my designated day to call in for when they would be sending me my money. I'm worried now because their phone number just rings busy and I'm out $300.00. Can anyone help!!!!?
Bill responds::
If you are located in Massachusetts, please call me. Otherwise, contact your local Attorney General's Consumer Protection office, and contact your local bar association for a referral to a consumer protection attorney.
Good luck!
Posted by: Jennifer Small | August 29, 2006 12:54 PM
Hi. I have also been scammed by this company for $300.00. I had cancelled with them and they were going to charge me a cancelation fee. When I checked my account balance to be sure that the cancelation fee was all that they had taken out I found out that they had taken out the full $300. I then did receive a package in the mail about 6 weeks later. It had a right to cancel in the back of the book that stated I must write a letter of why I wanted to cancel and send back the entire package U.S.P.S. priority mail with delivery confirmation within 3 business days and then I would get a refund minus the cancelation fee back within 20 business days from reciept of the package. Well I did this, and low an behold they did recieve it and signed for it, I waited 20 business days and they never returned my money. Thats when I tried their website and found this blog because the website had been changed. I tried a new phone number for them and waited for what seemed like forever to some unprofessional music and then a lady came on saying that Kensington had hired another agency to answer phone calls for them and that I had never been placed on the refund list. I told her what I had done and she asked where I had gotten that information from, so I told her her. She said under her knowledge it took 30 business days from the time I was placed on the refund list. So now I am waiting for the 30 business day period to be over with them putting me on the refund list per this woman that says she is an answering agency...is there such??? Has anyone ever gotten their money back???? Do you have any idea whom I can contact??? Please help me if you can, I am a single mom with a dead beat ex who is more than $1200 behind in child support for my 14 month old daughter and I could really use that $300 dollars back.
Sincerly, In need of advice and knowledge.
Bill responsds:
Janya,
Thanks for checking into this site. There have been a number of posts here from people who have been scammed just like you. To see more, go to the right and click BLOG POSTS>By Catergory. Then go to "Consumer Scams."
I have no personal knowledge as to whether anyone has actually received a refund. If anything, the only consistent thing I hear is that Kensington, and other companies that claim that they can get you free grant money, are nothing but scams. They take money from hard working folks who cannot afford and give nothing of value in return except false hope.
If you're in Massachusetts, please contact me directly. Otherwise, I recommend you consult with a local consumer protection attorney in your state, and contact the consumer protection division of your state Attorney General's office.
Good luck!
-Bill.i>
Posted by: jayna | September 29, 2006 3:15 PM